HECKLEDownload HECKLE

SUPPORT

Bring the useful details.

Most licensing and scan problems are easier to resolve with the small diagnostic archive HECKLE can prepare for you.

Contact

Email tryhecklesupport@gmail.com. Once sales open, the support target is a reply within two business days.

Before emailing

  1. Open Settings → Updates & support.
  2. Choose Export ZIP. Leave evidence off unless the report itself is needed.
  3. Attach the ZIP and describe what you expected to happen.

Lost license key

Email from the address used for checkout. Do not send payment-card information. If the old computer is unavailable, support can reset its activation after verifying the purchase.