REFUNDS
Fourteen days to decide.
If HECKLE is not useful for your workflow, request a refund within fourteen calendar days of purchase.
Requesting a refund
Email tryhecklesupport@gmail.com. When requesting a refund, write from the address used at checkout and include the order number or final four characters of the license key. Never email the complete key.
What happens next
Approved refunds are returned through Dodo Payments to the original payment method. The associated HECKLE license is revoked when the refund succeeds. Bank processing time depends on the payment method.
Launch availability
A refunded purchase does not reopen a launch-price slot. This keeps the published 100-at-$7 and 200-at-$9 limits fixed and prevents repeated discount use.